If you're new to Rackspace, you probably already know it hasn't received as much attention as Amazon has in the growing list of top cloud hosting providers. Nevertheless, Rackspace has recently continued to grow in respect with IT professionals due to a better focus on customer service. Plus, they offer some specific cloud services others don't.
Trying to manage Rackspace might look overwhelming considering how comprehensive the platform is in bringing you computing and storage service. You also get access to hosted databases, cloud file storage, and a content delivery network.
All of these can turn your business into a major enterprise while still in a growth phase. Rackspace makes it easier for you to use the platform in-house as well since they use OpenStack as their cloud infrastructure. It just so happens OpenStack is the co-founder of the company.
More recently, Rackspace created a partnership with Cloud Technology Partners to link you up with the best cloud services for a more holistic cloud adoption.
Here's five tips for getting started with Rackspace to give you an idea of how comprehensive it is.
1. Fast Account Sign-Up
There isn't any doubt Rackspace has one of the fastest sign-up methods of any other cloud service out there. Once you create an account, a representative from the company calls you within minutes as example of how superior their technical support is.
Once they reach you, they'll ask you various questions to help customize your cloud platform needs. They'll ask how you'll be using the cloud and address any specific concerns you have, including about billing.
They call this customer support system "Fanatical Support®", which they trademarked as a rare concept.
2. Using the Open Cloud Management Console
At this point, it's time to open up your management console in Rackspace to set up your virtual machine instance. The console lets you do a number of customizing techniques, including choosing your data center, operating system, and how much RAM space you need to use.
With up to 37 different OS's to choose from, and eight data centers, you have considerable variety in your configuration. You'll even be able to save a VM image for different configuration choices later.
3. Attaching Storage Volumes
Next, you can set up how much storage volume you plan to use for your company. The options here are just as varied with specific pricing ranges. Options available are either SATA hard drive storage, or solid stage storage. The latter costs .70 cents per month compared to .15 cent for the former, though it's still a fair price.
Storage space scales from 100 GB to 1TB, giving you a wide range. Your control panel helps you set up storage needs with ease. However, using Rackspace's Cloud Files makes this more efficient, including simpler file access. It's here where you can additionally add a CDN with extra cost.
4. Cloud Database Service
It's possible you'll be running a MySQL database with your applications. Rackspace gives you ability to turn this into a cloud database. They automate database deployment to save you time having to do configurations manually.
Added to this is their Cloud Database Service, giving you full management, performance optimization, and simple usage. This is available through all of Rackspace's global data centers.
5. Monitoring Checks
One truly great feature in Rackspace you can't always find elsewhere is the ability to create monitoring checks for your servers. Useful as a security feature, the company only charges you based on how many checks you want to create.
It's easy to set this up in your cloud control panel for each of your servers. You can create two types of checks: remote service checks, or agent checks.
Now that you have your cloud management taken care of, learn how to get the most out of running containers in production.